配送ポリシー

Our Shipping Policy 

This shipping policy outlines how we at CombiCraft deliver your orders within Australia. We strive to provide fast, reliable, and affordable shipping options to ensure you receive your purchases as quickly as possible.

Shipping Destinations:

We currently ship to all states and territories within Australia and New Zealand.

Shipping Methods:

We offer a range of shipping methods depending on your location and preference. These include:

Standard Shipping (2-8) Business Days
Express Shipping (1-4) Business Days
Local Pickup: 

Shipping Rates:

Shipping rates are based on a flat rate for all orders and the chosen shipping method. The shipping cost will be displayed during checkout before you complete your order.

Order Processing:

Standard products: Most non-customized orders are processed and shipped within 1 business day.
Customized products: Allow 2-4 weeks for the production of your unique items.

Delivery Timeframes:

Delivery times are estimates provided by our shipping partners and may vary depending on the selected service and your location. Please refer to the estimated delivery times mentioned above for each shipping method.

Tracking Your Order:

You can track your order's progress by clicking on the tracking link provided in your shipping confirmation email.

International Shipping:

Currently, we only ship within Australia and New Zealand. However, we may expand our shipping options in the future. Please get in touch with us if you have any inquiries about international shipping.

Delayed or Lost Shipments:

If your order does not arrive within the estimated timeframe, please contact us immediately. We will do our best to locate your package and resolve the issue as quickly as possible.

Undelivered Packages:

Packages returned to us as undeliverable due to incorrect address information provided by the customer will be subject to a re-shipment fee.

Changes to this Policy:

We reserve the right to update this shipping policy at any time. We encourage you to review this page periodically for any changes.

Contact Us:

If you have any questions about our shipping policy, please contact us at info@combicraft.com.au.

Additional Information:

We are not responsible for customs or import duties that may apply to your order.
Please ensure you provide accurate and complete shipping information during checkout.
We only ship on business days.
By placing an order on our website, you agree to the terms and conditions outlined in this shipping policy.

Thank you for shopping with CombiCraft Australia!